Effective chat is an essential tool to drive and maintain business, make the best use of personnel, and analyze how effective your website is. That all starts as soon as you add live chat to your website…

Despite how useful it is to have live chat on your website to help you connect with your customers, there are many online businesses which do not have any way to interact with website visitors directly…

Live chat is a great way to initiate online communication between a business and a consumer in real time. From a marketing perspective, online chat is full of opportunities for conversion rate optimization…